Refund Policy & Terms of Service

1. No Refund Policy

Elite Mobile IV does not offer refunds for:

• Completed visits
• Memberships
• Prepaid packages, services, or promotional offers

Once a service has been rendered or a product has been purchased, all sales are final.

2. Courtesy Refunds

In rare circumstances, Elite Mobile IV may choose to issue a refund as a courtesy at its sole discretion.

• Courtesy refunds are not guaranteed
• A courtesy refund does not set precedent for future refunds
• Tips paid directly to nurses are non-refundable

3. Cancellations

• Appointments may be canceled up to 24 hours before the scheduled visit with no penalty
• Cancellations made within 24 hours of the scheduled visit will incur a $100 cancellation fee

This fee helps cover staffing, preparation, and travel costs already incurred.

4. No-Show Policy

• Failure to be present, reachable, or ready for your scheduled appointment will be considered a no-show
• All no-shows are subject to a $100 no-show fee

5. Memberships & Prepaid Services

• Membership fees and prepaid services are non-refundable
• Memberships may be canceled according to the terms outlined at sign-up, but past charges will not be refunded

6. Payment Authorization

By booking an appointment, enrolling in a membership, or purchasing services, you authorize Elite Mobile IV to charge the card on file for:

• Services rendered
• Applicable cancellation or no-show fees



7. Acceptance of Terms

By booking with Elite Mobile IV, you acknowledge that you have read, understood, and agreed to these Refund Policy & Terms of Service.